Last updated: 16 November 2026
This policy explains what personal information Maison Noer collects on maisonnoer.com, why, and how we look after it.
What we collect
- Order details: your name, mobile number, delivery address and, if you choose to give it, your email address.
- Technical information: browser type, device information and IP address, collected through cookies and similar technologies to keep the website working, secure, and to understand how it is used.
We do not collect or store any card or online payment details. All orders are cash on delivery.
How we use it
- To process, confirm and deliver your order.
- To contact you about your order.
- To keep the website secure and prevent fraud.
- To improve the website and our products.
Who we share it with
We share your name, mobile number and delivery address with our delivery partners only so they can deliver your order. We do not sell your personal information.
How long we keep it
We keep order records for as long as needed to deliver your order, handle returns, and meet our accounting obligations.
Your choices
You can ask us for a copy of your details, ask us to correct them, or ask us to delete them, through our Contact page. We will respond within 30 days.
Changes
We may update this policy. The date at the top shows when it last changed.