Terms & Conditions

Last updated: 16 November 2026

These terms apply when you use maisonnoer.com or order from Maison Noer. By placing an order you agree to them.

Orders and payment

  • All orders are cash on delivery. No online payment details are requested or stored.
  • Please give an accurate name, mobile number and delivery address. We may cancel orders with false or incomplete details.
  • Prices are shown in Bangladeshi Taka (৳). The delivery charge is shown at checkout before you place your order.

Availability

All products are subject to availability. If an item becomes unavailable after you order, we will let you know promptly.

Delivery and returns

Delivery, damaged items and refunds are covered in our Delivery & Returns policy.

Using candles and fragrance oils safely

  • Never leave a burning candle unattended, and keep it away from children, pets, curtains and anything that can catch fire.
  • Place candles on a heat resistant surface.
  • Fragrance oils are for candle making. Keep them away from children, eyes and skin, and do not swallow.

Content

All text, photos, logos and designs on this website belong to Maison Noer and may not be copied without written permission.

Liability

Maison Noer is not liable for indirect or consequential losses arising from use of the website or products, including delivery delays or misuse of products, to the extent permitted by law.

Governing law

These terms are governed by the laws of Bangladesh. Disputes fall under the courts of Dhaka, Bangladesh.

Changes

We may update these terms. The date at the top shows when they last changed.

Scroll to Top